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FAQ

General

What is a Luxe vehicle?

Luxe vehicles are high-end vehicles beyond your typical commuter car. This includes well spec’d european vehicles, sports cars, luxury trucks, exotics, and collector vehicles. Roughly, if the list price is more than $35k your vehicle probably sits within this group.

Why do we focus on Luxe vehicles?

Luxe vehicles are highly penalized in the current car buying and trade-in process as they are more unique and could take longer to sell. That leads to differences between trade-in and dealer pricing of close to $10,000 or more. Topmarq closes this gap by connecting high-end buyers with verified high-end vehicles.

How does Topmarq make money?

Topmarq charges 2 fees. The first is a listing fee that mostly helps us cover costs of getting vehicles inspected and up for sale. The second is a 5% buyer’s fee on the price of the car, which is how we make money on the service. When compared to 10% auction fees or dealer markups + doc fees, we believe we offer a very price competitive option.

How do I pay for a vehicle?

We use an Escrow.com payment system that allows you to transfer money via Wire. Once a seller accepts your bid, you will be prompted to transfer the full purchase price into the secure escrow account. Once you confirm you have received the vehicle, we will release the funds to the seller.

What happens to the service fee if I don’t complete the money transfer?

To minimize bidding by non-committed buyers, we do not refund the service fee should you be unwilling to complete the purchase. Of course, if there is an issue with the vehicle or seller, we will be happy to assist.

Payments

Why do I send money to an account that isn’t the seller’s?

This is how we ensure that the seller provides you with the agreed upon vehicle. The money is not paid out of the escrow account until you, the buyer, confirm everything is just as you expected. Scammers, be gone!

Read more - https://www.escrow.com/what-is-escrow/what-does-in-escrow-mean

How can I pay for a vehicle?

Our Escrow.com integration ensures that all payments are secure and only managed in a licensed escrow system. In most cases, the payment method must be wire-transfer into the escrow account. This helps verify the payment faster so you can get your vehicle quickly! It’s also much cheaper than other options.

You can see https://www.escrow.com/support/payment-options for more information.

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